WaffleBot is a general purpose Discord bot with a web interface for the WaffleHacks hackathon. It supports various features such as support tickets, pre-made responses, and moderation tools.
Support tickets are handled in Discord where a new channel is created per ticket, allowing sufficient privacy between the opener and organizers/mentors. While the channels are eventually deleted as there is an upper limit for the number of channels per server, ticket logs are viewable via a web UI connected to the bot. The pre-made responses allow for easy answers to commonly asked questions or simply information about various topics accessibly via command. Similarly to the ticket logs, the pre-made responses are configured through the web UI.